Warranty Policy

One Year Warranty

At Sleepbeds, we stand behind the quality of our products. All items purchased from our store are covered by a comprehensive one-year warranty from the date of purchase.

What's Covered

Our warranty covers:

  • Manufacturing defects in materials and workmanship
  • Structural defects that affect the functionality of the product
  • Faulty components or parts under normal use

What's Not Covered

This warranty does not cover:

  • Normal wear and tear
  • Damage caused by misuse, abuse, or improper care
  • Damage from accidents, modifications, or unauthorized repairs
  • Stains, burns, cuts, or tears
  • Comfort preference or change of mind

How to Make a Warranty Claim

To make a warranty claim, please:

  1. Contact our customer service team with your order number and proof of purchase
  2. Provide photographs clearly showing the defect
  3. Describe the issue in detail

We will review your claim within 3-5 working days and advise on the next steps.

Warranty Resolution

If your claim is approved, we will, at our discretion:

  • Repair the defective product
  • Replace the product with an identical or comparable item
  • Issue a refund for the purchase price

Important Information

This warranty is valid only for products purchased directly from Sleepbeds. Proof of purchase is required for all warranty claims. This warranty gives you specific legal rights, and you may also have other rights which vary by location.

For warranty claims or questions, please contact us at [sleepbeds247@yahoo.com] or [+44 7459 862373].